Thandi runs a small catering business. Last year, two big clients cancelled. When her tax bill came, she owed SARS R68,000. She had only R9,000 in the bank.
At first, she wanted to ignore it. But tax debt doesn’t go away on its own.
If this sounds like you, don’t panic. Many good people owe SARS money. Usually it’s because something went wrong in life, not because they did something bad.
The good news is that SARS lets you pay in smaller amounts each month. This is called a SARS payment arrangement.
There’s also one simple thing that can help SARS say yes. I’ll share it below, along with how Thandi’s story ended.
SARS Payment Instalment Calculator
Schedule estimate only. A payment arrangement must be agreed with SARS — this tool does not create one.
What Is a SARS Payment Arrangement?
It’s an agreement between you and SARS. You pay your tax debt in monthly amounts over a set time.
Its official name is an instalment payment agreement. The rules are in sections 167 and 168 of the Tax Administration Act.
You can use it for:
- Income tax
- Provisional tax
- VAT
- PAYE, UIF and SDL
- Company tax
- Penalties and interest
Keep in mind that your debt doesn’t get smaller. You still pay the full amount, and interest usually keeps adding up. You just get more time to pay.
Who Qualifies for a SARS Payment Arrangement?
SARS looks at two things:
- Do you really not have the money right now? If you have savings, SARS expects you to use them.
- Can you keep up with the payments? Your plan must be realistic.
Both people and businesses can apply. Your chances are better if:
- All your tax returns are filed
- The debt shows on your SARS statement
- You have a steady income
- You haven’t broken a SARS payment deal before
SARS may say no if it thinks you’re hiding money or your business is about to close.
Benefits of Entering Into a Payment Arrangement
- Less stress. SARS usually won’t take strong action while you keep paying.
- Easy planning. You know what to pay each month.
- Better standing with SARS. This helps when you need a good tax status for a loan or tender.
- The debt stops growing out of control. Ignoring it only adds more penalties and letters.
- Your business can survive. A SARS VAT payment arrangement can help you through a hard time.
If you owe SARS, doing nothing is the worst choice.
Documents and Information You Need
SARS needs proof that your offer is fair. Get these ready.
For individuals:
- ID and tax number
- A list of what you own and what you owe
- A monthly budget
- Last three months of bank statements
- Payslips or proof of income
- A short note on why you can’t pay
For businesses:
- Company and tax details
- Latest financial statements
- A cash flow forecast
- Business bank statements
- A short recovery plan
Your offer should say:
- How much you can pay now
- How much you can pay each month
- How many months you need
Make sure your numbers make sense. If you have R1,500 spare each month, don’t offer R3,000.
How to Apply for a SARS Payment Arrangement (Step by Step)
The easiest way is on eFiling. The menu names might look a little different on your screen.
- File any missing SARS tax returns.
- Check your Statement of Account to see exactly what you owe.
- Pay something now if you can, even a small amount.
- Find “Request Payment Arrangement” or the debt section on eFiling.
- Fill in your offer and upload your documents.
- Save your reference number and take a screenshot.
- Follow up if you don’t hear back.
You can also visit a SARS branch, reply to a SARS letter, or ask a tax practitioner to help.
Here’s the simple tip I promised: go to SARS before SARS comes to you.
People who reach out early get a better response. Once SARS sends a final demand or contacts your bank, you have fewer choices.
That’s what Thandi did. She applied before SARS chased her. She paid R5,000 upfront, sent her bank statements and budget, and asked for ten months. SARS said yes. Now she sleeps much better.
What Happens After SARS Approves Your Arrangement?
SARS sends you a written agreement. It shows:
- How much you owe
- How much to pay each month
- When to pay
- How long the deal lasts
Read it carefully before you accept. SARS may have changed some of your terms.
Remember:
- You’ll pay a bit more than you owed because of interest.
- SARS may ask big businesses for security.
- You still have to pay new tax on time.
- Always use the correct payment reference number (PRN), or your payment may not be recorded properly.
What If You Miss a Payment?
If you miss a payment, SARS can cancel your deal. Then you may have to pay everything at once.
SARS can also:
- Take money from your bank account or salary
- Take legal action
- Keep your SARS tax refunds
- Mark you as non-compliant with SARS
- Contact SARS before the due date.
- Explain what happened.
- Ask to change the deal if your situation has changed.
Don’t go quiet. Talking to SARS always helps.
SARS Payment Arrangement vs Other Debt Relief Options
| Option | What it does | Good for |
|---|---|---|
| Payment arrangement | Pay over time | Debt you agree with |
| Suspension of payment | Pauses payment | When you think SARS is wrong |
| Penalty remission | Removes some penalties | Late payment with a good reason |
| Compromise | SARS accepts less | Very serious money problems |
| Write-off | SARS stops collecting | Very rare cases |
Quick advice:
- If you think SARS made a mistake, object first. Don’t agree to pay.
- A compromise is hard to get.
- You can ask SARS to remove penalties and set up a payment plan.
Common Mistakes to Avoid
- Offering too little or too much
- Hiding money or assets
- Forgetting to pay this year’s tax
- Not checking your eFiling inbox
- Accepting the deal without reading it

Tips to Improve Your Chances of Approval
- Ask for the shortest time you can manage.
- Show clear numbers.
- Keep your explanation short and honest.
- Always be polite.
- Get a tax practitioner for big or complicated debts.
- Keep records of everything.
Frequently Asked Questions
Does a payment arrangement cancel my debt?
No. You still pay the full amount plus interest.
How long can it last?
It depends on your debt and income. Shorter is usually better.
Will it affect my tax status?
If you keep paying, it usually helps. If you miss payments, it can hurt.
Can I apply on the SARS MobiApp?
Maybe, depending on the app version. eFiling is the best option.
Can I pay early?
Yes. Paying early also saves you interest.
What if SARS says no?
Find out why, fix the problem, and apply again.
Conclusion
Owing SARS is stressful, but you can fix it. A SARS payment arrangement helps you pay step by step.
Remember three things:
- Contact SARS early.
- Be honest about your money.
- Keep every promise you make.
The people who get into the worst trouble are usually not the ones who owe the most. They’re the ones who stop answering.
So open your SARS statement today, work out what you can pay, and take the first step. Like Thandi, you’ll feel better once you do.

